Paste one line into your site and the chat answers from your documents and FAQs. It can also greet visitors on a chosen page, or just as they are about to leave.
AI that answers your customers, prices your parts, and teaches your lessons.
Gridex AI builds three focused AI products: SupportHub answers your customers in chat and on the phone, QuoteForge turns CAD files into instant manufacturing quotes, and Teacher (beta) gives learners a lesson made just for them.
- Website chat
- Online shop
- Messenger
- WhatsApp (coming soon)
- Phone
How long is the warranty, and how do I claim it?
24 months. To claim, email us your order number and a photo.
SupportHub answers your customers in a chat on your website, on Messenger, and on your phone line, with WhatsApp coming soon. An AI answers calls on its own, Call Copilot helps your staff on the calls they take, and anything tricky goes to your team.
For any business with a website or a phone line
AI that answers your customers in chat and on the phone.
SupportHub answers your customers in a chat on your website, on Messenger, and on your phone line, using the documents, FAQs and policies you give it. When a person is needed, your team takes over, and on live calls Call Copilot shows your colleague answers while the caller talks. Connect an online shop and SupportHub answers order questions too. WhatsApp is coming soon.
- Add your documents
- Customers chat or call
- AI answers from them
- Your team steps in
- Upload PDFs and Word files, or write your FAQs and policies, and the chat answers from them in each customer's own language. Messenger gets the same answers, and WhatsApp is coming soon.
- An AI answers your calls and follows the steps you set: it asks what the caller needs, takes down a name or order number, and puts them through to your team when needed.
- Call Copilot sits beside the colleague who takes a call. It finds answers in your own documents while the caller talks, and writes a summary when the call ends.
- When the chat can't help, the customer taps "Talk to a person" and your team gets a ticket with the whole conversation, so nobody has to explain twice.
Connect your online shop and customers can ask "Where is my order?" The AI checks the phone number or postcode on the order before it shares the status.
In a visual editor, without writing code, you set what callers hear and are asked. The AI can look up a ticket, answer from your documents, or put them through.
When a colleague takes a call, Call Copilot shows suggested answers from your documents in real time, so they can reply on the spot instead of calling back.
The AI answers what your own material covers. The rest goes to your team, and a chat arrives as a ticket with the whole conversation attached.
Upload a part, get a price
Instant manufacturing quotes from your CAD files.
QuoteForge lets machine shops upload a CAD or STEP part file and get a priced quote in minutes instead of hours. It handles CNC milling and turning plus specialty work like EDM, grinding, waterjet, laser, press brake, welding, 3D printing, tube bending, and gear cutting, so your engineers stop quoting by hand and every price is easy to explain.
- Upload your part
- How it's made
- See the price
- Buyer can check it
- Quote in a few minutes instead of spending costly engineering hours on every request.
- Handles CNC milling and turning plus specialty work: EDM, grinding, waterjet, laser, press brake, welding, 3D printing, tube bending, gear cutting, broaching, and spinning.
- Shows exactly what makes up the price: material, machine time, setup, tooling, finishing, quantity discounts, lead time, and more.
- Buyers can see the assumptions behind the price, compare quantities, and confirm the quote makes sense before they accept.
Drop in your CAD or STEP file along with quantity, material, tolerance, and finish, and QuoteForge reads the part for you.
QuoteForge works out how the part is likely made, from CNC milling and turning to EDM, grinding, cutting, forming, welding, and more.
It prices machine time, setup, material, tooling, lead time, and quantity discounts in minutes, with no hand quoting on every request.
The buyer sees clear assumptions, the main cost drivers, and price ranges, so they can confirm the quote before saying yes.
Upload the part, and QuoteForge works out how to make it, prices every step, shows the assumptions behind the number, and gives buyers a quote they can check for themselves.
Learn by talking to your AI teacher
Ask by voice or chat and get a lesson built just for you.
Teacher is our beta learning product: a learner asks a question by voice or chat, and the AI teacher talks it through, shows the key idea, and checks along the way that it makes sense, all at the learner's own pace.
- Ask out loud
- Teacher answers
- See the idea
- Check you got it
- Ask by voice or chat and get clear, spoken answers back.
- Step-by-step explanations with simple visuals to help each idea stick.
- Quick checks that make sure you understood before moving on.
- Clearly marked as a beta while we keep improving the learning experience.
The learner asks a short question out loud and sees it picked up.
The AI teacher answers out loud, with the words shown on screen too.
A simple formula or diagram appears to make the answer clearer.
The teacher asks one follow-up question and gives friendly feedback.
The learner speaks, the teacher answers out loud, and a simple visual on screen helps the idea stick.
Security first
Your data is encrypted, access is logged, and it is never used to train public AI.
Fast, readable pages
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See it in the product
Open any product to try it on your own customers, parts, or lessons and see the results firsthand.
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