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Answers on your shop
Replies to product and order questions right on your website and shop, shows matching products, and helps the customer toward the basket or checkout.
Three AI products for real work
AI that answers your customers, prices your parts, and teaches your lessons.
Gridex AI builds three focused AI products: SupportHub answers your customers' questions about your products on chat and phone, QuoteForge turns CAD files into instant manufacturing quotes, and Teacher (beta) gives learners a lesson made just for them.
CASA Tier 2 security Your data never trains public AI Built for everyday business use
AI customer supportlive
- Web chat
- Webshop
- Messenger
- Phone
Webshop chat
Do you have this jacket in size M, and when would it arrive?
Yes — 8 in stock. Order today and it arrives Tuesday.
SupportHub answers your customers on your webshop, in chat, on WhatsApp and Messenger, and by phone — the AI call assistant answers and routes calls, and hands anything tricky to your team.
Open SupportHubCustomer support
Chat, webshop, Messenger, WhatsApp, and phone
AI that answers your customers on chat, your shop, and the phone.
SupportHub answers your customers wherever they reach you: web chat, your online shop, Facebook Messenger and WhatsApp, and even the phone. It replies to product and order questions instantly, hands the tricky ones to your team with full context, and its AI phone assistant answers and routes calls like a friendly receptionist.
Answers on your shopAI phone assistantSet up your callsAnswer on the spot
- Answers product and order questions right on your website and shop, shows the right products, and helps customers toward checkout.
- An AI phone assistant answers your calls 24/7, asks what the caller needs, takes down the details, and routes anything complex to the right person.
- Set up how the phone assistant greets callers, what it asks, when it opens, and when to pass a call to your team, all without writing code.
- On a live call, SupportHub transcribes the conversation in real time and instantly searches your uploaded product info and docs, so whoever picked up can answer the customer right there on the call, instead of promising to email or call back.
web answers on your shopphone AI answers your callsteam help for live calls
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AI phone assistant
Answers your incoming calls, asks what the caller needs, takes down order or booking details, and handles simple requests on its own.
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Set up your calls
Decide how the phone assistant greets callers, what it asks, when it routes to your team, and when to pass a call to a person, all without code.
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Answer on the spot
As the call happens, SupportHub transcribes it live and searches your uploaded product info, so your agent reads the answer on screen and tells the caller right away, with no callback and no "I'll email you later."
Customers get instant answers online or by phone, and your team gets clean summaries, call notes, and suggested replies for anything that needs a person.
Manufacturing quotes
Upload a part, get a price
Instant manufacturing quotes from your CAD files.
QuoteForge lets machine shops upload a CAD or STEP part file and get a priced quote in minutes instead of hours. It handles CNC milling and turning plus specialty work like EDM, grinding, waterjet, laser, press brake, welding, 3D printing, tube bending, and gear cutting, so your engineers stop quoting by hand and every price is easy to explain.
Upload your partHow it's madeSee the priceBuyer can check it
- Quote in a few minutes instead of spending costly engineering hours on every request.
- Handles CNC milling and turning plus specialty work: EDM, grinding, waterjet, laser, press brake, welding, 3D printing, tube bending, gear cutting, broaching, and spinning.
- Shows exactly what makes up the price: material, machine time, setup, tooling, finishing, quantity discounts, lead time, and more.
- Buyers can see the assumptions behind the price, compare quantities, and confirm the quote makes sense before they accept.
mins to a full quote36 types of machiningclear buyers can check it
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Upload your part
Drop in your CAD or STEP file along with quantity, material, tolerance, and finish, and QuoteForge reads the part for you.
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How it's made
QuoteForge works out how the part is likely made, from CNC milling and turning to EDM, grinding, cutting, forming, welding, and more.
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See the price
It prices machine time, setup, material, tooling, lead time, and quantity discounts in minutes, with no hand quoting on every request.
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Buyer can check it
The buyer sees clear assumptions, the main cost drivers, and price ranges, so they can confirm the quote before saying yes.
Upload the part, and QuoteForge works out how to make it, prices every step, shows the assumptions behind the number, and gives buyers a quote they can check for themselves.
Beta
Learn by talking to your AI teacher
Ask by voice or chat and get a lesson built just for you.
Teacher is our beta learning product: a learner asks a question by voice or chat, and the AI teacher talks it through, shows the key idea, and checks along the way that it makes sense, all at the learner's own pace.
Ask out loudTeacher answersSee the ideaCheck you got it
- Ask by voice or chat and get clear, spoken answers back.
- Step-by-step explanations with simple visuals to help each idea stick.
- Quick checks that make sure you understood before moving on.
- Clearly marked as a beta while we keep improving the learning experience.
Try Teacher (beta) Teacher is in beta, so we show it last
beta early accessAI your own teachervoice just talk to it
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Ask out loud
The learner asks a short question out loud and sees it picked up.
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Teacher answers
The AI teacher answers out loud, with the words shown on screen too.
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See the idea
A simple formula or diagram appears to make the answer clearer.
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Check you got it
The teacher asks one follow-up question and gives friendly feedback.
The learner speaks, the teacher answers out loud, and a simple visual on screen helps the idea stick.
Security first
Your data is encrypted, access is logged, and it is never used to train public AI.
Fast, readable pages
Every preview is real, readable text that loads quickly, so you see what each product does without waiting on video.
See it in the product
Open any product to try it on your own customers, parts, or lessons and see the results firsthand.
Next step