Molin AI alternative
Molin AI is a webshop chatbot built around the chat itself. SupportHub covers the whole customer-service desk: an AI chat that answers from your product catalogue, a ticket with an owner for every question the AI cannot solve, and AI help on your phone line, in one workspace.
When the AI cannot answer, SupportHub turns the conversation into a ticket with the full history, a responsible colleague and a status, so nothing waits in a chat log. From the Professional plan, deadlines (SLA) and automation rules make sure every request is answered in time.
SupportHub imports your catalogue from Shopify, WooCommerce, Shoprenter or UNAS and reads your shipping, returns and warranty pages. Shoppers get answers about your actual products and can check their order status with their order number. When the answer is not in your material, the AI hands over to a person instead of guessing.
From the Professional plan, SupportHub can answer your phone line with call flows you design step by step, and an AI assistant listens along on live calls and suggests answers to your colleague. Phone features are not part of the free trial.
Chats, tickets and phone conversations sit in one workspace, so the colleague who picks up a request sees everything that happened before and the customer never has to repeat themselves.
Connect your catalogue, ask the questions your customers ask, and see how many SupportHub answers on its own. No credit card needed.
Every plan includes AI chats for the whole workspace: 100 on Starter, 500 on Professional, 1,500 on Business and 2,500 on Enterprise. Beyond that, each chat costs EUR 0.20 from a prepaid balance. Plans start at EUR 20 per user a month.
Connect your store, add your shipping and returns pages, and place the chat on your site. A built-in setup assistant walks you through each step, so most shops can test real questions on the first day.
In the EU. Data is encrypted at rest and in transit, and SupportHub never uses your data to train AI models.
We use cookies to improve your experience. You can customize your preferences below.
